Customer Service
April 16th, 2007
Leroy is a Zend PHP Certified Engineer from Crestview FL. He has been computing nearly two decades, drag-racing for 12 years and spent a year with a band as a guitarist
Leroy LeeseWeb Programmer/DeveloperProgrammer
It is mostly about Customer Service. What is? Software. It’s all about customer service in fact. I mean, you build a User Interface so that your users can interface with it. And if that interface doesn’t make sense (BTW, that was your first line of customer service) then they call or email you (your second line of customer service). In fact, all software serves, and most of the time, serves its human customer. So you have to have people skills and a heart to serve, or you aren’t going to make it. If you only love the engineering side of it, then get into mechanical or some sort of physical engineering …software is for people.